Terms

These terms describe paid Xandria Cloud Sync and Team subscriptions when available through xandria.me. Availability and confirmation are shown in your account. The contract is with Utkarsh Raj,

Auf d. Blaushutte 3 57250 Netphen Deutschland (see the Imprint). The contract

language is English.

1. What you can use for free

The Xandria applications work on your devices without an account and without paying. Using them that way creates no subscription with us. Your files stay on your devices and Xandria never changes them.

2. What you buy

Cloud Sync keeps your Xandria library, reading progress, highlights, Notes, Canvas boards and collections in your Xandria account and on every device you sign in on. You choose 10 GB, 50 GB or 250 GB of storage.

A Team gives up to 3, 5, 10 or 25 people one shared library and one shared storage pool of 24 GB, 40 GB, 80 GB or 200 GB. The person who buys it is the Team Owner, pays for the whole Team and counts as one of its people. Members join by email invitation and need no subscription of their own. Each person's own reading, highlights and unshared notes stay private to them.

Storage is counted in decimal gigabytes (1 GB = 1,000,000,000 bytes).

3. Prices and payment

Prices are monthly amounts in euros as shown on Pricing. You pay in advance each month through our payment provider, Stripe. There is no trial.

4. How the contract starts

You choose a plan in your account and confirm it on Stripe's checkout page. The contract starts when your payment is confirmed, and we confirm it by email. Before checkout you can ask us to start immediately; this matters for withdrawal (section 8).

5. Renewal, changes and cancellation

Your subscription renews every month until you cancel it.

• Larger plans start once the prorated payment for the rest of the current month is confirmed.
• Smaller plans start at your next renewal. Nothing is deleted if you use more than the smaller plan allows; new uploads pause until you are below it.
• Cancel subscription in your account ends the plan at the end of the month you have paid for. Months already paid are not refunded, except after a withdrawal (section 8).

6. If a payment fails

You have three days after the renewal date to fix the payment. After that, Cloud Sync pauses or the Team locks. Your synced copy or Team library is kept for 90 days, so renewing within that time brings everything back. After 90 days it may be permanently deleted. Libraries on your devices are never removed.

7. Your content

What you store remains yours. We store and process it only to provide the service, as described in the Privacy policy. You are responsible for having the right to use the books and files you add. You can delete your content, and we delete it when your subscription data expires as described in section 6.

8. Right of withdrawal

As a consumer you can withdraw within 14 days of buying. If you asked us to start immediately, you pay only for the days you used. See Right of withdrawal for the full notice and form.

9. Availability

We work to keep the service available, but maintenance and outages can interrupt it. Your devices keep their library and keep working offline while Cloud is unavailable.

10. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the Product Liability Act. For slight negligence we are liable only for breaches of essential contractual obligations, limited to the damage typical and foreseeable for this kind of contract.

11. Changes to these terms

We tell you about changes by email at least six weeks before they apply. If you do not agree, you can cancel before then.

12. Law

German law applies. If you are a consumer, this does not remove the protection of mandatory consumer law of the country where you live. We are neither willing nor obliged to take part in dispute-resolution proceedings before a consumer arbitration board.